Green Tiffin

Overview:

Conduct usability analysis, user testing, and make recommendations for future website revisions

My Role:

I conducted a full usability analysis on the website creating: personas, customer journeys,  a 25 point heuristic analysis, and wireframes. I recruited actual users of the service and moderated in-person testing using card sorting and tester screen recording

Video snippet of moderated User Testing http://youtu.be/KJLpEhpkRbQ

Full Usability Analysis: https://www.dropbox.com/s/d1cjketh3urtc0h/GreenTiffinUXPresentation.pdf?dl=0